When two systems disagree on membership status
The member at the counter does not care which database is technically correct. They care whether the chamber honors what they believe they paid for.
Pick one system of record
Write it down: which field wins for status, tier, and renewal date. Post it where both membership and finance can see it.
Exceptions need owners
If legacy rows or comp accounts break the rule, name a person who can approve overrides and log them in one place.
Join the beta
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